rss99 Privacy Policy

rss99 ("we", "us", "our") is the operator of the online casino and sports betting platform accessible at rss99.biz. rss99 holds an international gaming licence that authorises the operation of real-money casino games, live dealer tables, slot games, and sports betting markets, including PSL cricket and other sporting events popular in Pakistan.

For the purposes of this Privacy Policy, rss99 acts as the data controller in respect of personal data collected from registered players and website visitors. As data controller, rss99 determines the purposes and means by which personal data is processed, and is responsible for ensuring that processing is carried out lawfully, fairly, and transparently.

rss99 collects the following categories of personal data from players and website visitors. The specific data points collected depend on the nature of your interaction with the rss99 platform.

rss99 does not collect or process sensitive categories of personal data (such as racial or ethnic origin, religious beliefs, health data, or biometric data) unless you voluntarily provide such information in the context of a support interaction, in which case it will be used solely to resolve your query and then deleted.

rss99 collects personal data through the following channels:

• Direct interactions: Data you actively provide when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or update your account settings.
• Automated technologies: Technical data collected automatically when you visit rss99.biz, including IP address, device identifiers, browser fingerprint, and session activity logs. This data is collected via server logs and first-party cookies.
• Payment processors: When you initiate a transaction through JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, or USDT TRC20, the respective payment provider shares transaction confirmation details with rss99 to credit or debit your account balance.
• KYC verification partners: rss99 uses regulated third-party identity verification services to cross-check documents submitted during KYC. These partners may return a verification result and flag level to rss99 alongside the document data you originally submitted.
• Fraud and AML screening tools: Automated risk screening tools may cross-reference your submitted details against publicly available sanctions lists and politically exposed persons (PEP) databases as required under rss99's anti-money laundering obligations.

rss99 processes your personal data for the following specific purposes. We do not use your data for any purpose that is incompatible with the purposes listed here without first obtaining your explicit consent.

• Account creation and management: To set up your player account, maintain your account record, and provide you with access to the rss99 platform.
• Identity and age verification: To confirm that you are who you say you are and that you meet the mandatory 21+ age requirement enforced across all rss99 products.
• Payment processing: To process PKR deposits and withdrawals via your chosen payment method (JazzCash, EasyPaisa, bank transfer, or USDT TRC20) accurately and without delay.
• Regulatory compliance and AML: To fulfil the Know Your Customer (KYC) and anti-money laundering obligations imposed by rss99's international gaming licence. This includes ongoing transaction monitoring and the filing of reports where required.
• Customer support: To respond to your queries, resolve complaints, and maintain records of support interactions for quality assurance and dispute resolution purposes.
• Fraud prevention and platform integrity: To detect, investigate, and prevent fraudulent activity, multi-accounting, bonus abuse, and other conduct that breaches the rss99 Terms & Conditions.
• Personalisation and game recommendations: To improve your experience on rss99 by surfacing game categories, promotions, and betting markets that are relevant to your playing history, with your consent where required.
• Responsible gaming: To monitor player activity for signs of problem gambling behaviour and to enforce deposit limits, cooling-off periods, and self-exclusion requests made through the account dashboard.
• Marketing communications: To send you promotional offers, bonus alerts, and rss99 news via email or SMS, where you have opted in to receive such communications.
• Platform analytics and improvement: To analyse aggregated, anonymised usage data that helps rss99 improve the performance, design, and game selection of the platform.

rss99 processes your personal data on the following legal grounds:

• Contractual necessity: Processing required to perform the contract between rss99 and you as a registered player — including account management, transaction processing, and customer support — is carried out on the basis that it is necessary for the performance of that contract.
• Legal obligation: Processing required to comply with KYC, AML, and responsible gaming obligations under rss99's international gaming licence is carried out on the basis of legal obligation. This processing cannot be opted out of.
• Legitimate interests: Processing for fraud prevention, platform security, and anonymised analytics is carried out on the basis of rss99's legitimate interests, where those interests are not overridden by your rights and freedoms.
• Consent: Processing for marketing communications and non-essential personalisation is carried out on the basis of your freely given, informed, and specific consent. You may withdraw consent at any time through your account settings or by contacting support.

rss99 shares personal data only in the following circumstances and only to the extent strictly necessary for the stated purpose:

• Payment processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and USDT TRC20 wallet verification services receive the minimum data required to process your specific transaction.
• KYC and identity verification partners: Regulated third-party providers receive your identity documents and personal details for the purpose of KYC verification as required under our licensing obligations.
• Gaming software providers: Game round data is shared with game software providers to the extent necessary to deliver certified game outcomes and to resolve disputes about specific rounds.
• Regulatory and licensing authorities: rss99 may be required to disclose player data to the licensing authority or to law enforcement agencies where required by law, court order, or regulatory investigation.
• Fraud prevention networks: In cases of confirmed fraud or money laundering, rss99 may share relevant data with industry fraud prevention bodies and other licensed gaming operators for the purpose of preventing further harm.
• Professional advisers: Legal counsel, auditors, and insurers may receive limited personal data in the course of their professional engagement with rss99, under strict confidentiality obligations.

rss99 does not share your data with advertising networks, data brokers, social media platforms, or any organisation whose primary purpose is the resale or commercial exploitation of personal data.

rss99 uses first-party cookies and similar technologies to operate the platform, maintain your login session, remember your preferences, and collect anonymised usage analytics. rss99 does not use third-party advertising cookies or cross-site tracking technologies.

The following types of cookies are used on rss99.biz:

• Strictly necessary cookies: Required for the platform to function. These include session authentication cookies that keep you logged in during your visit. They cannot be disabled without preventing you from using the platform.
• Functional cookies: Used to remember your preferences such as language settings and responsible gaming tool configurations. Disabling these cookies will result in your preferences not being retained between sessions.
• Analytics cookies: Used to collect anonymised data about how visitors interact with rss99.biz — such as which pages are most visited and how long sessions last. This data is used to improve the platform. These cookies can be declined via the cookie consent banner presented on your first visit.

You may manage cookie preferences at any time through the cookie settings panel accessible from the footer of every rss99 page. Please note that disabling strictly necessary cookies will prevent you from logging in and using the platform.

rss99 retains personal data only for as long as is necessary for the purpose for which it was collected, or for as long as required by the obligations imposed under rss99's international gaming licence and applicable law. The following general retention periods apply:

• Active account data: Retained for the full duration of your account being open and active on the rss99 platform.
• KYC and identity documents: Retained for a minimum of 5 years from the date of your last transaction or account closure, whichever is later, in accordance with anti-money laundering regulatory requirements.
• Transaction and bet history: Retained for a minimum of 5 years from the date of each transaction, for regulatory audit and dispute resolution purposes.
• Customer support communications: Retained for 3 years from the date of the interaction, unless the communication relates to a formal complaint or dispute, in which case it is retained for 5 years.
• Marketing consent records: Retained for the duration of your account plus 3 years after closure, to demonstrate compliance with consent obligations.
• Technical and analytics data: Anonymised analytics data is retained indefinitely in aggregated form. Non-anonymised technical logs (e.g. IP address records) are retained for 12 months.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. rss99 conducts periodic data retention reviews to ensure compliance with these periods.

rss99 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:

• TLS encryption for all data transmitted between your browser or device and the rss99 servers
• Encryption at rest for all databases containing personal and financial data
• Role-based access controls ensuring that rss99 staff can only access personal data that is relevant to their specific job function
• Multi-factor authentication for all rss99 administrative systems
• Regular third-party security audits and penetration testing of the rss99 platform infrastructure
• Formal incident response procedures that include player notification requirements in the event of a data breach affecting your rights and freedoms

As a data subject, you have the following rights in relation to the personal data rss99 holds about you. To exercise any of these rights, please contact the rss99 data privacy team via the 24/7 live chat service or by emailing [email protected].

• Right of access: You may request a copy of all personal data rss99 holds about you. We will provide this in a structured, commonly used format within 30 days of your verified request.
• Right to rectification: If any personal data rss99 holds about you is inaccurate or incomplete, you have the right to request correction. You may update most account details directly via your rss99 account settings.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes it was collected, where you have withdrawn consent, or where processing is unlawful. This right is subject to our obligations to retain data under applicable law and our gaming licence.
• Right to restrict processing: You may request that rss99 restricts the processing of your data in certain circumstances — for example, while a rectification request is being investigated.
• Right to data portability: Where processing is based on consent or contractual necessity and is carried out by automated means, you have the right to receive your data in a portable format and to transfer it to another service provider.
• Right to object: You have the right to object to processing based on legitimate interests, including profiling for personalisation purposes. rss99 will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests.
• Right to withdraw consent: Where processing is based on your consent (e.g. marketing communications), you may withdraw that consent at any time through your account settings or by contacting support. Withdrawal does not affect the lawfulness of prior processing.

rss99 will respond to all verifiable privacy rights requests within 30 calendar days. In complex cases, this period may be extended by a further 30 days, in which case rss99 will notify you of the extension and the reason for it within the initial 30-day window.

rss99 is strictly an adult gaming platform. The minimum age requirement to register and use rss99 is 21 years. rss99 does not knowingly collect personal data from any individual under the age of 21.

If rss99 becomes aware that personal data has been collected from a person under 21 — whether through a false age declaration during registration or any other means — we will immediately suspend the account, delete or anonymise the data collected in connection with that account to the extent permitted by our legal obligations, and return any real-money deposits to the original payment method.

If you are a parent or guardian and you believe that a minor in your care has registered on rss99, please contact our support team immediately via live chat or at [email protected]. We will investigate and take appropriate action as a matter of priority.

rss99 operates under an international gaming licence and uses service providers — including KYC verification partners, cloud infrastructure providers, and payment processing intermediaries — that may be located outside Pakistan. As a result, your personal data may be transferred to and processed in countries other than Pakistan.

Where such transfers take place, rss99 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to, or higher than, the protections set out in this Privacy Policy. These safeguards may include:

• Contractual clauses with service providers that impose data protection obligations equivalent to those in this policy
• Use of service providers that are certified under recognised international data protection frameworks
• Transfer only to jurisdictions that have been assessed as providing an adequate level of data protection

You may request further information about the specific safeguards in place for international transfers applicable to your data by contacting rss99 support.

The rss99 platform does not contain links to third-party websites for general browsing purposes. However, certain payment method providers (such as JazzCash and EasyPaisa) operate their own independent platforms and privacy policies, which apply when you interact directly with their services outside of the rss99 cashier interface.

rss99 is not responsible for the privacy practices of third-party payment providers or any other external service. We encourage you to review the privacy notice of any payment provider you use in connection with your rss99 account to understand how they handle your data independently.

rss99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, updates to our gaming licence obligations, or changes in applicable law. The "Last Updated" date displayed at the top of this page will be revised whenever a change is made.

Where changes are material — meaning they significantly affect how we process your personal data or your rights in relation to it — rss99 will notify you via email to your registered address or via an in-platform notification prior to the changes taking effect. Non-material changes (such as typographical corrections or minor clarifications that do not alter the substance of this policy) may be made without advance notice.

We encourage you to review this Privacy Policy periodically. Your continued use of the rss99 platform following notification of a material change constitutes your acknowledgement of the revised policy. If you do not accept the revised policy, you should cease using the platform and close your account before the changes take effect.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way rss99 processes your personal data, please contact the rss99 data privacy team through any of the following channels:

• 24/7 Live Chat: Available directly on the rss99 platform — the fastest way to reach our support team.
• Email: [email protected] — for formal data access requests or written privacy queries. Please include "Privacy Request" in the subject line.

rss99 aims to acknowledge all privacy-related queries within 2 business days and to provide a substantive response within 30 calendar days of receiving a verified request.

This Privacy Policy was last reviewed and updated on 1 January 2026. For any questions, contact the rss99 privacy team: [email protected] | 24/7 Live Chat available on site.